INTRODUCTION TO BUYING AND SELLING AT SHABTAI’S

What can I buy or sell at Shabtai’s?
Fine art is at the forefront of what we do but Shabtai’s specialists also cover a huge range of other subjects and there are over 40 specialist departments, holding dedicated auctions at least once a year.

Where is Shabtai’s located?
11817 Vose Street North Hollywood, CA 91605.

How to get in touch/who to contact
You can use our contact us page to find your nearest Shabtai’s office then get in touch by phone or email. Alternatively, click onto ‘departments’ and use the search facility to find the specialist you wish to contact or look up the specific service you require.

Overview of the auction process
The detailed pages on this web site tell you all about buying and selling at Shabtai’s. They will guide you each step of the way, and we hope, help to make your experience an enjoyable and rewarding one.

How to buy
Everything you need to know about the buying process

How to sell
Everything you need to known about the selling process

Charges and commission
Please contact the relevant department for full details about what you will be charged if you buy or sell through Shabtai’s.

Glossary
A guide to all the terms and phrases you will hear as you go through the buying or selling process at Shabtai’s.

REGISTER TO BID

This is a straightforward process, whether you do it in person, by phone or online.

Register to bid in person
On the day of the auction simply provide your name and address, as well as proof of identity and residence such as a passport or driving license. Once your registration is complete you will be given a paddle, carrying your personal number, for bidding during the auction. This should be returned to the Cashier’s Office if you are successful in bidding, or to the registration desk if you are not.

Register to bid by telephone
Bidding by telephone lets you take part in the auction without having to be present in the auction room. If you would like to do this you will need to book yourself in as a telephone bidder in advance by contacting the Bids Office. Places are available on a first-come-first-served basis and may be subject to a minimum lot appraise. You will also need to fill in a telephone bid form, providing proof of identity and residence and a contact telephone and fax number.

Register to bid on the internet
Register online by visiting our registration page on this site and clicking on the register section. Once you have successfully registered, you will be sent a confirmation email containing your username and password.

Register for live online bidding
Shabtai’s offers a ‘live’ online bidding option. If you have registered for online bidding, you will be able to log in with the details you have been given on the day of the auction. You will then be able to follow the auction ‘live’ and make your bids accordingly. For details, visit the registration page.

FAQs

How does Shabtai’s Auction House ship purchases to you?

Shabtai’s uses a carriers that they have worked with for years. The companies we use provide blanket wraps for transport, but only after we have meticulously crated and bubble wrapped your items. Keeping your items secure during transport is a top priority. If you are familiar with other shipping companies and would prefer to use them we would gladly accommodate your request. The shipments leave our warehouse professionally packed or crated and are fully insured. Typical time frame for delivery are anywhere from 10 to 14 business days.

What are the shipping costs?

Shipping prices are based on the weight of the item and the destination. Shabtai’s ships to Canada as well as internationally. Please call to get estimated shipping charges.

My purchase arrived damaged, what should I do?

The first thing you should do is immediately contact Shabtai’s Auction House. Taking pictures of the damage is recommended. Shabtai’s Auction House will help resolve any issues related to damages during shipping.

What are Shabtai’s Auction House payment terms?

Shabtai’s accepts cash, checks, all major credit cards minus Discover, and wire transfers. Payment in full is required before items are shipped.

What is Shabtai’s Auction House privacy Policy?

We use the information that is provided by you to reply to requests and answer questions. This can be done via the phone or email. The information we collect is never sold or shared and you will never receive spam or junk mail when you provide your information via the website. If you should choose to join out newsletter mailing list then you will occasionally receive information about shipments if you ordered a product, Shabtai’s Auction House news and or special events.